Business Process Management
Iso Process is well-known for its expertise in analyzing, designing, optimizing and improving business processes. We examine the effectiveness and efficiency of a company’s most critical processes. This step is an essential step if you want to provide a quality service by reducing the time of operation, nonconformities as well as production costs.
Our Business Process Management Service includes:
- Software development and integration
- ERP and CRM implementations
- Integration and harmonization of processes for mergers and acquisitions
- Working methods optimization and detection of bottlenecks to increase productivity
- Identification of profit leaks, costs and redundancies reduction
- Communication of your skills (skills transfer, training) process maps and analysis to help identify major risks and controls.
Our Service
YOU MAY BE FACED WITH...
- Waste of time and mistakes in your workflows
- Undocumented, and thus misapplied, procedures
- A lack of cooperation and communication between the different services
- Process Silo
- Repetitions of useless tasks and scattered documentation
- Wrong exploitation of resources and competencies
- Difficulties in integrating IT tools
AND YOU WOULD LIKE TO
- Document all of your procedures
- Identify and eliminate useless tasks
- Improve your productivity and your effectiveness
- Have a clear mapping of your business process and everyone’s roles and responsabilities
- Improve your processes to be more efficient
- Centralize information and documentation
- Having IT tools adapted to your processes
WE OFFER YOU
- Identification and analysis of current process
- Clear and simple process mapping
- Process optimization and reengineering
- Change management
- Training and process audit
- Identification of profit leakage, potential cost reductions and redundancies
- Clear definition of roles and responsibilities
The Process Approach
What is a process ?
A process is: “Any activity or group of activities that use ressources to convert them from income to output elements can be considered as a process.”
The process approach is:
- A management approach
- Technologicals tools
The management by process approach brings you to the:
- Identification of a process
- Understanding ways of doing thing
- Establishment standards
- Check for differences
- Update and monitoring
Step of the process management approach
- Analyse : Operation and dysfunctions
- Modelize : represent and document
- Simulate : Forecast taking into account settings variations
- Execute : apply the plan
- Optimize : make the process efficient
- Check : check for differences
Types of projects related to processes:
- Process reengineering
- IT system (integration and development)
- Implementation of legals standards
- Management of know-how
Benefits of mapping and process optimization
- Simplification and clarification of processes
- Decreased operating time
- Reducing errors
- Increased productivity
- Lower transaction costs
- Improved profit margin