Training
Based on the operational reality of the organization and a variety of effective methodologies, Iso Process is able to provide the most appropriate answers to the identified needs of its clients in terms of training employees.
Process Mapping
Expert in process mapping, we offer training to help you understand the tools and the process approach it takes to analyze them. The objectives of this training are:
- Understand the overall logic of the process approach
- Make your first process mapping
- Identify the nature of processes
- Find relevant indicators and goals
- Determine which records should be kept
- Cut processes into abstraction levels
- Animate process workshops
- Make your process evolve towards continuous improvement
Quality and Internal Audit
The internal quality audit is an essential component of quality management linked to the ISO standard. The purpose of this training is to prepare you best for internal audit, from the definition of the audit plan to the writing of the final report.
At the end of this training, you will be able to:
- Define the objectives of your quality audit and write an audit plan.
- Animate an opening and closing meeting
- Collect information and identify gaps
- Conclude the quality audit and write an audit report.
I.T Integration
With our expertise in Information Technologies, we offer training in this area and in particular on these topics:
- Training on different software and development technologies
- ITIL-based IT Service Management Training
- Network Administration Training
- On-Demand Training
Management System and Continuous Improvement
With our expertise in Information Technologies, we offer training in this area and in particular on these topics:
- Training on different software and development technologies
- ITIL-based IT Service Management Training
- Network Administration Training
- On-Demand Training
Why train with ISO Process?
Thanks to our multidisciplinary skills and our team of experienced trainers, we offer continuing education programs in information technology, human capital and project management.
- A wide choice of training
- Expert and qualified trainers
- Accreditations and professional certifications
- Corporate training
- Training approved by Emploi-Québec
- Training body partner of PECB
(Professional Évaluation and Certification Board)